How to spa
Arrive early allowing time for preparation and changing – your therapist will talk you through your treatments before they begin. Disposable underwear can be provided with some treatments. On completion of treatments we offer the peace and tranquillity of our Coffee Lounge.
Appointments
To avoid disappointment it is advisable to advance book at The Spa Reception for all services. Arriving early for your appointment helps us prepare you for your treatment, you may even have time for a drink! Treatments that start late due to arrival time of the client will finish on time especially if another client is due.
Cancellations
In the event of you being unable to make an appointment please give us at least 24 hours notice, otherwise a 50% cancellation fee will be charged. Deposits may be required.
Medical advice
Certain treatments are subject to a medical questionnaire. Consultations are carried out to ensure you are advised accordingly. Please note all records are confidential.
Consultations
Prior consultations may be required to discuss suitability and treatment plan for selected services. For more information, please contact reception.
Bridal
Call out charge from £100.
Skin tests
Certain treatments require a skin test or strand test to determine the suitability of the treatment. Please allow for this when booking your appointment as you may be asked to call in a few days prior to your appointment. If a patch or skin test hasn’t been carried out, unfortunately, we can not carry out treatment.
Food and drink
Our licensed Coffee Lounge offers a range of refreshments and light meals available prior to, or after your treatment.
Gift cards
Available for all treatments (accept Aesthetic treatments as well as Retail) and occasions – the perfect gift for all. Gift vouchers are valid for 12 months. You can now buy gift cards online.
Retail
Our comprehensive product range is displayed and available for purchase in The Spa Reception.